8d88 Privacy Policy — Your Data, Protected

1Introduction

8d88 ("8d88", "we", "us", "our") operates the online betting and casino platform accessible at https://8d88.io (the "Platform"). We are committed to protecting the privacy and personal data of every individual who registers, browses, or otherwise interacts with the Platform. This Privacy Policy ("Policy") sets out in clear and plain terms what personal data we collect, how we process and store it, who we may share it with, and what rights you have in relation to your data.

This Policy forms part of the overall legal framework governing your use of 8d88, alongside our Terms & Conditions and our Responsible Gaming Policy. We encourage you to read all three documents carefully before using the Platform. Where there is any conflict between this Policy and any other document, this Policy shall govern in all matters relating to the processing of personal data.

This Policy was last reviewed and updated in January 2026. We may update this Policy from time to time to reflect changes in our data practices, applicable law, or the services we provide. The most current version is always available at https://8d88.io/privacy-policy.

2Data We Collect

8d88 collects personal data only to the extent necessary to deliver our services, maintain platform security, meet our legal obligations, and provide you with a safe and enjoyable betting experience. The categories of personal data we collect include the following:

2.1 Identity & Contact Data

• Full legal name as it appears on your government-issued identification
• Date of birth (used to verify that you meet the 21+ age requirement)
• Residential address, including city (e.g., Dhaka, Chittagong, Sylhet) and postal code
• Email address registered to your 8d88 account
• Mobile phone number (used for account verification and support communications)
• Copies of identity documents submitted during KYC verification (e.g., National Identity Card, passport)

2.2 Financial Data

• Payment method details, including bKash account number, Nagad account number, Rocket account number, Upay account number, or bank account details used for deposits and withdrawals
• Transaction history, including deposit amounts, withdrawal amounts, dates, and reference numbers
• Account balance information at the time of any given transaction

2.3 Account & Activity Data

• Your 8d88 username and encrypted password hash
• Betting and gaming history, including bet slips, stake amounts, odds accepted, game sessions, and winnings
• Bonus and promotion interactions, including offers claimed and wagering progress
• Responsible gaming settings you have applied, such as deposit limits or self-exclusion status
• Customer support communications, including chat transcripts and email correspondence with our team

2.4 Technical & Device Data

• IP address at the time of login and at the time of each transaction
• Device type, operating system, and browser type and version
• Session duration and pages visited within the Platform
• Geolocation data derived from your IP address (country and city level only — 8d88 does not access GPS or precise device location)
• Cookies and similar tracking identifiers as described in Section 7 of this Policy

3How We Collect Your Data

8d88 collects personal data through the following channels and mechanisms:

3.1 Direct Collection

The majority of your personal data is collected directly from you when you register an account, complete KYC verification, make a deposit or withdrawal, place a bet, contact our support team, or interact with any form or feature on the Platform. You provide this data knowingly and voluntarily as part of the normal account management process.

3.2 Automated Collection

Certain technical and behavioural data is collected automatically as a by-product of your use of the Platform. This includes your IP address, session data, pages visited, time spent on each page, and betting activity logs. This data is generated and captured by our platform infrastructure without requiring any specific action on your part beyond using the site.

3.3 Third-Party Sources

In limited circumstances, 8d88 may receive data about you from third-party sources. For example, our payment processing partners (such as bKash and Nagad) may share transaction confirmation data with us to reconcile deposits and withdrawals. Identity verification service providers may return a verification status in connection with KYC checks. In all such cases, the data received from third parties is limited to what is strictly necessary for the purpose at hand.

4Why We Use Your Data

8d88 processes your personal data for the following clearly defined purposes:

• Account creation and management: To register your account, verify your identity, and administer your profile on the 8d88 platform.
• Age verification: To confirm that you are at least 21 years of age before granting full account access, in accordance with our strict 21+ policy.
• Payment processing: To process deposits and withdrawals via your chosen payment method (bKash, Nagad, Rocket, Upay, bank transfer), and to maintain accurate financial records for each transaction.
• Service delivery: To provide you with access to the full range of 8d88 products, including sports betting, live casino, slots, crash games, and any personalised features available to your account tier.
• Security and fraud prevention: To monitor account activity for signs of fraud, collusion, money laundering, or other prohibited conduct. IP address logging and device fingerprinting are used as part of this function.
• Responsible gaming compliance: To implement and monitor deposit limits, cooling-off periods, self-exclusion requests, and other responsible gaming tools you have activated on your account.
• Customer support: To respond to your queries, complaints, and support requests effectively, and to maintain a log of communications for quality assurance and dispute resolution purposes.
• Marketing communications: With your explicit consent, to send you promotional offers, bonus notifications, and relevant platform updates by email or SMS. You may withdraw consent for marketing communications at any time.
• Platform improvement: To analyse aggregated, anonymised usage data to identify areas where the 8d88 platform can be improved in terms of performance, features, and user experience.
• Legal and regulatory compliance: To comply with applicable anti-money laundering obligations, record-keeping requirements, and any lawful requests from competent authorities.

5Legal Basis for Processing

8d88 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual necessity: Processing that is required to fulfil our obligations to you under the Terms & Conditions you accepted at registration — for example, processing your deposits, settling your bets, and managing your account.
• Legal obligation: Processing required by applicable law — for example, identity verification to prevent underage gambling, transaction records for anti-money laundering compliance, and cooperation with lawful authority requests.
• Legitimate interests: Processing that serves 8d88's legitimate interests in operating a safe, fair, and commercially viable platform — for example, fraud detection, security monitoring, and platform analytics — provided those interests are not overridden by your privacy rights.
• Consent: Where processing is based on your freely given, specific, and informed consent — for example, the sending of marketing communications by email or SMS. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6Data Sharing & Disclosure

8d88 does not sell or rent your personal data to any third party. We may share your data only in the following circumstances and only to the extent strictly necessary:

6.1 Payment Service Providers

To process your deposits and withdrawals, we share the minimum necessary transactional data with our payment partners, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, and other active payment processors. These providers operate under their own privacy and security frameworks and are not permitted to use your data for any purpose beyond processing your specific transaction.

6.2 Identity Verification Partners

To fulfil our KYC obligations, we may transmit identity document images and personal details to third-party identity verification service providers. These providers are contractually bound to process your data solely for the purpose of returning a verification result to 8d88 and to delete submitted documents upon completion of the verification process.

6.3 Game and Technology Providers

Our platform operates using software and game content supplied by licensed third-party providers including Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, and Spribe. These providers may receive anonymised session data or game round identifiers as part of the normal technical operation of their products. They do not receive your full personal profile.

6.4 Legal and Regulatory Disclosure

8d88 may disclose your personal data to competent authorities, law enforcement agencies, or regulatory bodies where required to do so by applicable law, court order, or other binding legal obligation. In such cases, 8d88 will disclose only the minimum data required to satisfy the lawful request and will, where legally permissible, notify you of such a request.

6.5 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of 8d88's business assets, your personal data may be transferred to the acquiring or successor entity as part of that transaction. In such circumstances, 8d88 will take reasonable steps to ensure that the successor entity honours the commitments made in this Policy.

7Cookies & Tracking Technologies

8d88 uses cookies and similar technologies (such as local storage and session tokens) to ensure the proper functioning of the Platform and to improve your experience. The following categories of cookies are used:

8d88 does not use third-party advertising or retargeting cookies. You may manage cookie preferences through your browser settings. Please note that disabling essential cookies may impair the functionality of the Platform, including your ability to log in and place bets.

8Data Retention

8d88 retains your personal data for as long as your account is active and for as long as necessary to fulfil the purposes set out in this Policy. The following retention periods apply as a general guide:

• Account and identity data: Retained for the duration of your account and for a minimum of 5 years following account closure, in accordance with anti-money laundering record-keeping standards.
• Transaction and financial records: Retained for a minimum of 5 years following the date of each transaction.
• Betting and gaming history: Retained for a minimum of 3 years following the date of each event, to support dispute resolution and audit requirements.
• Customer support communications: Retained for 2 years from the date of the most recent interaction in each support thread.
• Technical and device logs: Retained for up to 12 months from the date of generation, unless required for an active security investigation.
• Marketing consent records: Retained for as long as your consent remains active and for 3 years following withdrawal of consent.

Upon expiry of the applicable retention period, 8d88 will securely delete or anonymise your personal data. Where anonymisation is applied rather than deletion, the resulting data cannot be linked back to you and is no longer considered personal data for the purposes of this Policy.

9Your Rights Over Your Data

As a user of the 8d88 platform, you hold the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected]. We will acknowledge your request within 5 business days and aim to fulfil it within 30 days.

• Right of Access: You may request a copy of all personal data that 8d88 holds about you, along with details of how it is being used.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. Minor account detail updates (e.g., email address) can typically be made directly through your account settings.
• Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent (and no other legal basis applies), or where processing was unlawful. This right is subject to our legal retention obligations.
• Right to Restriction: You may request that 8d88 temporarily suspends the processing of your data while a dispute regarding its accuracy or the lawfulness of processing is being resolved.
• Right to Portability: Where processing is based on consent or contractual necessity and is carried out by automated means, you may request a copy of your data in a structured, machine-readable format.
• Right to Object: You may object to processing carried out on the basis of 8d88's legitimate interests at any time. You may also withdraw consent for marketing communications at any time by contacting [email protected].

10Data Security

8d88 employs a range of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers
• Encryption at rest for sensitive data categories, including identity documents and financial records
• Role-based access controls ensuring that staff can only access personal data where it is necessary for their specific role
• Multi-factor authentication for all internal systems containing personal data
• Regular security audits and penetration testing of the Platform infrastructure
• Intrusion detection systems and real-time monitoring for anomalous access patterns
• Strict data-processing agreements with all third-party partners who handle personal data on behalf of 8d88

While 8d88 applies industry-standard security practices, no online system can guarantee absolute security. In the event of a data breach that poses a risk to your rights and interests, 8d88 will notify affected users as soon as reasonably practicable following our becoming aware of the incident.

11Third-Party Links

The 8d88 platform may contain references to third-party game providers, payment partners, and sports data feeds as part of normal service delivery. This Policy applies exclusively to personal data processed by 8d88 directly. Any third-party platforms or services referenced in connection with the 8d88 service operate under their own independent privacy policies, and 8d88 accepts no responsibility for the data practices of those third parties.

If you have concerns about how a third-party provider — such as a payment processor or game studio — handles your personal data, we recommend contacting that provider directly or reviewing their published privacy policy.

12Children & Minors

The 8d88 platform is strictly restricted to individuals aged 21 years or older. 8d88 does not knowingly collect personal data from individuals under the age of 21. Age verification is conducted at the point of registration and at the point of first withdrawal to enforce this requirement.

If 8d88 becomes aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to close the associated account, return any remaining balance via the original payment method (subject to verification of the lawful account holder's identity), and permanently delete all personal data associated with that account.

If you have reason to believe that a minor has registered on the 8d88 platform, please notify us immediately at [email protected] so that we can investigate and take appropriate action without delay.

13Updates to This Policy

8d88 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, the services we provide, or applicable legal requirements. When a material change is made to this Policy, we will publish the updated version at https://8d88.io/privacy-policy and update the "Last Updated" date at the top of this document.

Where a change is significant, we will endeavour to notify active account holders by email or via a prominent notice on the Platform prior to the change taking effect. Your continued use of the 8d88 platform following publication of an updated Policy constitutes your acceptance of the revised terms. We recommend reviewing this Policy periodically to stay informed of how 8d88 protects your data.

14Contact Us

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to report a data-related concern, please contact the 8d88 data support team using the details below. All privacy-related enquiries are handled by our dedicated support team and will be treated with strict confidentiality.

• Email: [email protected] (plain text — not a clickable link)
• Response time: We aim to acknowledge all privacy enquiries within 5 business days
• Operating hours: 24/7, Bangladesh Standard Time (UTC+6)
• Language: English

When submitting a data access, rectification, or erasure request, please include your registered username and the email address associated with your 8d88 account so that we can locate your records and process your request efficiently. 8d88 may ask you to verify your identity before fulfilling any data rights request to protect against unauthorised access to your personal information.